Howdy technophiles! Is your Xfinity remote not working properly? If that’s the case, you should know that many people encounter some (or) other issues with their Xfinity remote. Whether it is malfunctioning (or) the remote is not performing as intended.
Xfinity is a prominent internet provider with a very good smart TV-style set-top box. It offers the most popular apps as well as video streaming services. However, in rare situations, the Xfinity remote can stop functioning. Anyways, we have developed this article to assist you in fixing your Xfinity remote.
In this article, we will go over the troubleshooting steps that you should follow to fix your Xfinity remote. Dig into the article to explore more.
How To Fix Your Xfinity Remote?
Below mentioned are some of the common problems along with their troubleshooting steps to fix your Xfinity remote conveniently.
Problem- 1: Batteries Issue |
Solution: Check the Batteries and Replace Them If Required
Firstly, check the batteries of your remote before proceeding further.
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Following that if the remote is still not working, here are the additional troubleshooting steps you should try.
Problem- 2: Remote isn’t Programmed Properly |
Solution: Program Your Xfinity Remote Correctly
To begin, ensure that your Xfinity remote is properly configured.
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Problem- 3: Malfunctioning of Code (or) App |
Solution: Reboot Your Xfinity Device
Xfinity devices such as smartphones and PCs can have a code error (or) malfunctioning of any apps.
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Problem- 4: Physical Barriers in Front of the TV (or) Xfinity Device |
Solution: Clear the Obstacles
An Xfinity remote sends radio frequency and infrared signals that must be in direct line of sight from the remote’s end to the device.
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Problem- 5: Remote Buttons Not Working |
Solution: Clean the Remote Buttons
Remote buttons can become clogged with dust, grime, spills (or) other materials.
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Problem- 6: Remote’s IR Sensor Issue |
Solution: Check the IR Sensor Via Mobile Camera
Both your TV and Xfinity remote use infrared beams to send and receive signals.
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Problem-7: Remote Not Controlling Cable Box |
Solution: Unpair and Re-pair the Remote
If you find that your remote has no control over the cable box unpair and repair your remote.
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Problem- 8: Remote Controlling the Wrong Device |
Solution: Change TV Modes from the Remote
If your remote is controlling the wrong device, make sure it is set to the right device by pressing the TV, AUX (or) DVD button at the top of the remote. |
Problem- 9: None of the Above Options Works |
Solution: Factory Reset Your Xfinity Remote
If everything else fails when troubleshooting your Comcast Xfinity remote, you can factory reset it.
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If you’ve tried all of the above options and your Xfinity remote is still not working properly, then contact Xfinity customer care via live chat (or) over the phone to fix the problem.
Final Thoughts
To summarize, your Xfinity remote may stop working abruptly for a variety of reasons. But we hope that this article guides you in troubleshooting common problems successfully. However, we always recommend you approach either the technical team (or) customer service assistance if none of the above tips works out